How to Tailor your CFO Services According to Every Client’s Needs

 
At D&V Philippines, one of our core services offerings is providing quality CFO support for chief financial officers in different industries. We understand that the role of a modern CFO has taken on a different approach as they navigate complex financial environments.  
 
Some of these include adapting to financial technology trends such as online payments systems and banking, diversifying assets to handle challenges such as economic shutdown and optimizing your current financial processes to maximize profit. 

Read: What is a CFO's role in Digital Transformation?  

With this, we understand that CFOs do more than just managing your company’s finances, they spearhead the company’s growth and make a significant difference. This is what we support at D&V Philippines – providing value-added CFO services that allow your company to fully optimize its finances.  

Tailoring your CFO Support According to your Clients 

Catering to companies immersed in several industries means that there are nuances for each company that you need to understand completely to provide value-added services. Here at D&V Philippines, we employ the following strategies to tailor our support according to what each CFO client needs.  

Understanding the Client’s Industry  

Understanding your client’s industry is the first step of being able to tailor your services and service delivery according to their needs. Companies from different industries – such as finance, processing and the entire industrial sector – come with their own rules and regulations that they must comply with.  
 
With this, D&V Philippines, takes the time to orient our teams on all the necessary rules and regulations our finance and accounting services must adhere to, making sure that CFOs are able to trust in the quality and compliance of our work.  

Complete Assessment of Client’s Finances 

 Being able to provide value to CFOs means providing holistic recommendations and strategies. The best way to do this is for us to take a thorough look at the client’s finances. 

An extensive analysis of their previous financial history and their current finances will help you set attainable goals with actionable insights that are realistic to the company’s budget. Knowing a company’s financial standing inside and out helps you see all situations from a holistic perspective – giving your clients value-added services that contribute meaningfully to their company’s growth.  

Identify Client’s Goal and Objectives 

Each client CFO and their company has different goals and objectives. For some, it is to increase their presence in their current market or maybe to enter new markets or even to expand to different localities. These different goals need different corresponding planning and strategies to be achieved, and providing CFOs with financial planning advice that aligns with their goals and objectives helps with the company’s directive and overall mission.  

Created Tailored Financial Strategy 

Once you have studied the company’s finances extensively, their industry and their goals and objectives, it is now time to create different financial strategies that resonate with all these three. 

You can take both reactive and proactive approaches by helping them with their back-end finance and accounting needs while also optimizing their current financial processes and ensuring their finances are aligned with their business continuity process. 

Maintain Effective and Transparent Communication Channels 

The last thing you can do to meet the unique needs of your CFO clients is to be transparent and adaptable. Throughout your engagement, make sure that there are communication channels in place for the company and their CFO to provide feedback whenever needed. Create a culture where they feel comfortable giving their feedback and/or insights into your team’s work.  

Within your team, it is important that you maintain adaptability – to be able to act on the feedback given and create or tailor your current workflows to align with what the client needs and/or prefers.  

 
Overall, providing quality CFO support for your client is all about making sure that everything you do adds value to their company and to your CFO. Being able to act as an extension of their team and provide recommendations and make decisions that have the company’s best interests in mind would set you apart from other CFO support services.  
 
Remember, the key to providing effective CFO services is to act as a CFO – being adaptable, open to providing support for the company when needed and building trust with your professional partnership with your clients.  

Read Next: The CFO's guide to Data Analytics 

Need Help from Experienced Finance and Accounting Professionals?  
 

D&V Philippines provides scalable finance and accounting solutions that can adapt to any landscape. If you’re interested in learning more about our services, schedule a free consultation with us or download our Premium CFO Solutions Whitepaper to find out how we can help you in every step of your growth and see if we are the right service provider you’re looking for. 

 
This article has been written in collaboration with Aly Tagamolila, a content specialist at D&V Philippines.