How to Future-Proof your Operations with Scalable Processes
As a company, one of your main goals is to pave the way for your success and longevity. No company is created with only short-term goals in mind – which is understandable as creating and building a company is no easy task.
With this, as the company begins to take off and operations begin to expand, stakeholders and the company’s management needs to be able to adapt, making sure that the policies they set in place help with achieving the company’s goals both today and tomorrow.
To do this, however, you need to have a futuristic mindset when creating your operational policies even during your company’s infant stage and be able to quickly adapt and further develop these policies as the years go on.
Read: Integrating Quality Assurance into your Company’s Internal Controls
Creating Scalable Processes
We acknowledge that company growth with improper scalability can lead to bottlenecks or inefficiencies, which can make or break a company’s future. With this, we made sure that all our process creations undergo diligent planning and address significant operational gaps.
Understanding the benefits of having scalable processes in future proofing a company, D&V Philippines identified key areas that should be taken into account every time we create and refine our processes. These areas allow us to be able to manage any increase in our demand and resources and navigate any shift in the economic or finance and accounting landscape.
Key Factors to Consider in Policy Creation
Technology Infrastructure
At D&V Philippines, we saw the need to constantly be updated on the latest technological trends. Given that we service clients across the globe and that our expertise lies in finance and accounting, being able to secure the financial information entrusted to us was the topmost priority.
With this, we make sure that we stay up to date on the latest technological trends as our IT department and Quality Assurance (QA), and Operations department proactively initiate integration of new accounting technologies into our work processes. We also make sure that our current processes remain flexible when it comes to client preference, which is why we have systems in place in case clients prefer us to be using different kinds of technology and accounting software.
Focusing on Continuous Improvement
With how quickly technology and in turn, all industries progress lately in terms of innovation, staying ahead of the market is no longer a game of luck. With this, our top management together with our QA department takes the time to regularly assess the data of each team under the different functions of the company.
They assess the effectiveness of our old and current processes throughout the years, investigate how they can be optimized and factor in relevant changes in the economy and industry that trigger a need for policy updates.
How do we do this? D&V Philippines takes both a reactive and proactive approach. Our QA routinely assesses our current processes and chooses focus areas for the company to work on each year, holistically considering how each policy has worked in favor of the company’s operational efficiency.
More than this, process development can be triggered by any relevant feedback from clients, employees and/or other stakeholders. For clients, one of the things we highlight during the onboarding process is how we value their feedback. We also have set timelines in place for regular checks-up to make sure we not only address problems when they occur but also actively look for growth opportunities.
Workforce Management
Alongside making sure your operational policies are easily scalable and are up to date on current technology, economic and industry trends, it is also important that you design employee policies that is easy to scale as needed when you expand your employee base.
With this, we make sure that our management has designed our organizational ladder to be flexible to workforce expansion.
When it comes to people management, we make sure that as we scale our operations and increase the number of our talents, we don’t compromise on the quality of trainings and resources given to each and every employee to make sure that everyone’s presence is value-adding for our company goals and direction.
As we scale up, we create new avenues for mentorship, knowledge building and welfare management. Our Human Resources (HR) department (HR)’s designated people champions and employee engagement units see to it that the needs of our employees are met on all fronts.
Alongside this, our management team also makes sure that we allocate enough resources despite the expansion to be able to give comfortable employee benefits, advocating for work-life balance within the company.
Being able to holistically assess every aspect of your company’s operations and adapting to your employee, client and/or industry needs helps make sure that your processes are always up-to-date and scalable should opportunities for growth present itself.
By having top management that is able to create scalable processes and employees that proactively contribute to these initiatives, your company can easily navigate any changes that come your way.
Read Next: Spearheading Change: How to Direct your Company’s Growth
Need Adaptable Finance and Accounting Support?
D&V Philippines provides scalable finance and accounting solutions that can adapt to any landscape. If you’re interested in learning more about our services, schedule a free consultation with us or you may download our Employees to Partners whitepaper to see how we value our talents!
This article has been written in collaboration with Aly Tagamolila, a content specialist at D&V Philippines.