The process of assessing your shortlisted service providers before doing business with them, including the potential risks and risk mitigation strategies associated with the engagement.
- From Outsource with Caution: An Outsourcing Due Diligence Handbook
Auditing vendor cybersecurity protocols can give you the assurance that they meet your data safety standards and won’t leak sensitive customer information.
Reviewing a vendor’s compliance with relevant industry regulations can keep you safe from potential fines and lawsuits.
What documents should you check?
✓ Licenses and permits
✓ Tax documents
✓ Audited financial statements
✓ Organizational chart
✓ Quality control certifications
✓ Company policies
✓ IT and data security policies
✓ Insurance policies
✓ Operational information
✓ Physical security details
✓ Published news
Checking past marketing materials and client references validates that the vendor can deliver the performance levels promised in their sales pitch.
If you need a thorough guide to conducting the due diligence process, download a copy of our e-book, Outsource with Caution: An Outsourcing Due Diligence Handbook.
Inside this e-book:
Want to learn more about our services? Get in touch with us at marketing@dvphilippines.com.